Director of Case Management

Position Summary

The Director of Case Management at Friends of Guest House oversees and guides our dedicated three-person case management team, ensuring exceptional support and personalized treatment plans for up to 30 clients. Join us in making a meaningful difference in the lives of our clients through compassionate care and impactful interventions.

Reporting Relationships

The Director of Case Management reports to the Executive Director.

Responsibilities & Duties

Supervisory functions

  • Provide leadership and direction to all Case Management staff (3 FTEs), including weekly individual and group supervision meetings
  • Oversee and ensure compliance with Guest House standards regarding case file maintenance
  • Serve as administrator for the client database system
  • Maintain the safety regulations of facilities as mandated by DOC and Guest House
  • Facilitate the internship program, training and onboarding for all Residential and Aftercare interns
  • Provide feedback and input on disciplinary actions for residents, as needed
  • Serve as primary program liaison with Probation and Parole officials and the Community Services Board (CSB)
  • Ensure that case files and other required documentation are maintained according to agency and DOC standards
  • Other duties as assigned

General

  • Enforce compliance with Guest House rules: drug and alcohol policies, emergency procedures, etc.
  • Maintain confidentiality at all times
  • Attend and participate in staff meetings and in-service training
  • Work closely with management to avert or resolve problems related to both the clients and the facility

Requirements

Qualifications:

To perform the position of Director of Case Management successfully, qualified candidates must meet the following minimum qualifications:

  • A minimum of four (4) years of supervisory experience in a human services organization or assisting at-risk populations with histories of addiction, mental illness, homelessness, domestic violence, severe trauma, etc. Note:  Work experience with ex-offender population and/or in crisis/trauma environment preferred.;
  • Knowledge of gender-specific, trauma-informed treatment principles and ability to oversee the expansion and implementation of those practices within Case Management;
  • Excellent communication skills, including interpersonal, written, presentation, and conflict management skills;
  • Excellent organizational and time management skills;
  • Certification or License to practice independently in the Commonwealth of Virginia (CSAC, CSAC-A, LPC, LCSW, LMFT, Psy.D, PH.D.) preferred;
  • Ability to provide clinical supervision to graduate students and clinicians working toward licensure preferred;
  • Ability to work effectively with people of diverse backgrounds and exhibit a high level of cultural competence.

Other Licenses & Certifications (can be obtained while employed)

  • Valid driver’s license & good driving record.
  • CPR/First Aid certification
  • NARCAN Training PREA Training
  • CSAC-A certification

Note:  Licenses/Certifications must remain in good standing/active during employment tenure with Friends of Guest House.

Position Details

Job Type: Full-time

Schedule: alternative schedule available, hybrid schedule available

Location: Alexandria, VA

Salary Range: $70,000 – $75,000

Benefits:

  • Full medical, dental, and vision insurance
  • generous paid-time-off policy
  • flexible scheduling
  • bonus opportunities
  • 401k matching

How to Apply

Send a cover letter and resume to development_marketing@friendsofguesthouse.org before May 31, 2024.

About us

Friends of Guest House (www.friendsofguesthouse.org) is a transitional program that supports women who are returning to the community after incarceration for non-violent offenses. Friends of Guest House provides a safe, caring, healing environment for women in recovery from trauma, addictions, challenged family systems, and mood disorders. We serve 30 women in our Residential Program at a time, and each woman is invited to participate in the program for 6 months and spend another 6-9 months in our Aftercare Program with stepped-down case management support. The goal of the women in the program is to re-enter the community, reunite with their families, and address barriers to achieving their goals. Overall, women who re-enter the community without support have a recidivism rate of 70%. Women who complete the Residential to Aftercare Program continuum at Friends of Guest House have a recidivism rate of 15%. Come join a dedicated team and make a difference in a woman’s life each and every hour.

Friends of Guest House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.